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| Usul:
@rlehm your feedback might be based on some bad experiences, but without revealing the background it doesn't come across as fair nor can others learn from it. I would certainly appreciate, if you could back it up by posting a specific review of products or services. In terms of mameroom all I can say is that Scott answered all my questions very timely. The product was shipped internationally and arrived in great shape - no issues. A friend of mine had back luck - during shipping the cabinet got damaged. Mameroom replaced it immediately and shipped it again internationally! |
| Arcades R Fun:
I'm not sure what went down with Scott that caused you to have a bad experience. But, I do believe he should be given the benefit of the doubt. He's a longtime member of these boards with a strong record of great customer service and well built products. Almost all of us ( mameroom, mamemarquees, Groovy Game Gear etc.) run our businesses part-time while we hold down the day job. I know from experience that juggling the logistics of many orders per week is staggering. Imagine for a moment if you have 10-20 interested customers every week coupled with 10-20+ current paid customers. Then each one sends you 3 e-mails during that week. That equals a huge amount of e-mails to answer, not counting the actual logistics of processing orders then building/packing etc. All this is then added to the normal hectic life that results from the day job and family responsibilites. Not making any excuses for any real issues you might have with mameroom, but hopefully this helps in understanding why sometimes we might be out of touch for a few days. Then why do we bother to do this? Money? Yes to some extent but as Ben & Jerry of B&J Ice Cream once said "If it's not fun.....why do it? I can't speak for the other guys out there but I love building the panels, games! It's something really cool to to take a bunch of black melamine and turn it into a beautiful game or panel! Jack |
| rlehm:
I will say that using arcadesrfun would have been much smarter on my part. An ebay auction is covered under paypal. A paypal payment directly to mameroom is not. All of my business will be through ebay and with arcadesrfun from this moment on. why did I edit my post? because I have noticed a trend here. Say something bad about a common company here and get verbally murdered. I don't feel like looking for a tinfoil hat. |
| polaris:
--- Quote from: rlehm on February 08, 2010, 12:48:23 pm ---I will say that using arcadesrfun would have been much smarter on my part. An ebay auction is covered under paypal. A paypal payment directly to mameroom is not. All of my business will be through ebay and with arcadesrfun from this moment on. why did I edit my post? because I have noticed a trend here. Say something bad about a common company here and get verbally murdered. I don't feel like looking for a tinfoil hat. --- End quote --- there are many people who will appreciate to hear the story, arguing happens whatever the subject, don't let that put you off, theyre only words written by avatars that mean nothing to you. :cheers: |
| Havok:
--- Quote from: polaris on February 08, 2010, 12:54:15 pm --- theyre only words written by avatars that mean nothing to you. :cheers: --- End quote --- Unless Zoe from Caprica joins in - she's in a 6 foot robot body, you don't want to mess with her... ;D |
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